Chart interaction apply as filter option filters incorrect data

sieusaopolo15
Giga Sage

Recently, I've got my dashboard upgraded from "Classic" to "Platform Analytics" version and this is massive change. When investigation, I saw my dashboard which has charts with chart options "apply as filter" don't apply correct filter into list - simple as they used to be.

 

Current chart filter image

sieusaopolo15_0-1758537149957.png

 

 

List - Simple which has the filter chart applied

sieusaopolo15_1-1758537190497.png

 

=> From the above images, I clicked on a pie which contains 46 records and in the classic dashboard this would apply correctly but now when I tried this feature on Platform analytics it not 46 records anymore, it is 646 records. Has anybody encountered this problem and how can you fix it ?

5 REPLIES 5

Mark Manders
Giga Patron

Have you checked on how everything is set? Are they still set as filters and is the list also set filtering on those reports?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi @Mark Manders , I have checked everything seems normal to me because I used Migrated function to migrate old dashboards to Platform Analytics dashboard and yes inside my dashboard, there are reports which have their own specific filter conditions

Any status on this question? I also see the same issue.

 

In a developer instance that is on Zurich (also see this in Yokohama), I setup a Bar Chart visualization that shows all incidents grouped by Active (so true or false). I created a drilldown to a List.

 

In a test dashboards, I added the visualization and created a filter for Incident.Assigned To. When I filter to Beth Anglin, the bar chart changes to show their 5 True and 1 False active incidents, but when I click on one of the bars, it shows the List of all incidents instead of just the 5 or the 1 assigned to Beth.

We are also observing a similar issue with data visualization filters applying to all other widgets on the page, but not the initial data visualization widget itself. (i.e., it gets "reset" and displays all records, instead of the filtered count expected)