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Child Tables Not Visible in Platform Analytics Reports

AnupriyaC
Tera Contributor

Hi Everyone,

 

I would really appreciate your help with this. In my PDI instance, Platform Analytics allows me to see all child tables under the Task table and dot-walk to them while adding columns in a report. However, in my dev instance, none of the child tables under Task are visible when trying to add columns in a Platform Analytics report. What could be causing this issue, and how can I make the child tables visible in my dev instance?

 

In My PDI: 

AnupriyaC_0-1759940540078.png

 

In MY Dev Instance:

AnupriyaC_1-1759940550507.png

Thanks in Advance!!!

 

2 REPLIES 2

ThorS
Tera Contributor

Have you checked into the table access differences between the PDI and DEV? Also, are you aware of any role differences? I believe I have higher roles in the PDI than I do in my DEV.

 

Last thing I can think of is to check if there's a difference in the application scope between the child tables.

AndersBGS
Tera Patron
Tera Patron

Hi @AnupriyaC ,

 

Why are you creating reports based on task table and then trying to dot-walk to incident etc.? As you should know, incident, problem and other tables are extended from task table. So it is always better to report on the actual table instead of starting from task table.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/