CI Connect with a specific business service(reporting)
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3 weeks ago - last edited 3 weeks ago
Hello Folks,
For reporting Purpose , we do require for any specific business services how many CI got attached .
any feedback will lead us to create this report,
Much appreciated your help
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3 weeks ago
Hi @pramn
Check this article : How to find the services a CI supports
svc_ci_assoc table maps ci to application service association. So you can do report on this svc_ci_assoc table.
- Create a report on the Application Service CI Association [svc_ci_assoc] table.
- Group the report by the Application Service field to get a direct count of CIs attached to each one
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
we dont have option to group by business services because the need is specific business services how many CI got attached .