CI Connect with a specific business service(reporting)

pramn
Kilo Sage

Hello Folks, 

For reporting Purpose , we do require for any specific business services how many CI got attached .

any feedback will lead us to create this report,

Much appreciated your help  

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @pramn 

 

Check this article : How to find the services a CI supports 

 

svc_ci_assoc table maps ci to application service association. So you can do report on this svc_ci_assoc table.

  1. Create a report on the Application Service CI Association [svc_ci_assoc] table.
  2. Group the report by the Application Service field to get a direct count of CIs attached to each one

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

pramn_0-1779262202646.png

we dont have option to group by business services because the need is specific business services how many CI got attached .