Clarification and assistance regarding ServiceNow Platform Analytics Dashboard functionality
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2 weeks ago
Issue Description:
I have created a dashboard with the following setup:
- 10 Breakdown configurations
- 10 Filters applied to widgets
However, I am facing an issue where multiple filters are not working as expected when applied simultaneously to the dashboard widgets. The filters do not behave correctly or fail to filter data collectively.
Assistance Required:
I kindly request your help with the following:
- Clarification on Filters Functionality:
- Can multiple filters be applied simultaneously across widgets in Platform Analytics dashboards?
- Are there any constraints, best practices, or configurations required for this setup?
2 REPLIES 2
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2 weeks ago
refer :
KB1648862 Platform Analytics: Unable to apply multiple filters on par data visualizations
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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2 weeks ago
Hi @SrinivasM366 ,
Yes, i guess multiple filters can be applied simultaneously in Platform Analytics dashboards. However, all widgets must support the selected breakdowns and use compatible indicator configurations.
Please check .,
- Breakdown mappings are correctly configured
- Indicator sources contain the required fields
- Widgets use compatible data sources
As a best practice, use only common dashboard-level filters that are supported across all widgets.
