Close button on service now portal throwing an exception for Data policy read only

[ashwiniabha]

Close button on service now portal throwing an exception for Data policy read only

[Ankur Bawiskar]

@ashwiniabha 

please share screenshot

seems you are trying to click that button and it's trying to set value to some field and that field is marked as Read-only via Data policy

Did you check which data policy is blocking and disabling it solves this?

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