Create a filter based on a variable Select date field.
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08-06-2025 02:08 PM
I create a service catalog request. On the request users can select a date. In platform analytics I was trying to create a dashboard with a filter based on the selected variable date. Since it is a date field I hoped I could but if I select date date field in the filter I cannot access the variables. And if I select Single Select as the filter type if I can access variables but the date field is not a selectable field. Anyone else run into this? I also seem to not be able to pull a variable date field in any of the filters on platform analytics. The only date field I find are the system ones.
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08-06-2025 06:35 PM
Hi @Jonathan Brown ,
Platform Analytics does not support date-based filters on catalog variable fields. Because variables aren't actual table columns. Only system date fields (e.g., sys_created_on, end_date) appear in the filter.
Please follow below links:
Try this once and let me know. If you find this helpful, please accept this as a solution and hit the helpful button..
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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08-06-2025 08:28 PM
I believe it's not supported in platform analytics.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader