Create a report with indicators in platform analytics

vishnumaaya
Tera Contributor

Hi ,

 

I have a requirement to create a report like in the attached screenshot. Generally it's created in power bi , but they want to create in the same way in ServiceNow as well.

 

4 hours should be the fixed line, as there fixed RTO of 4 hours for Tier 0. In x axis they want outage number to show up amd y axis they want the number of sum of outage duration.

 

If anyone can help with the report please?

Whether it's using indicator or a data visualization. 

 

Thanks,

Vaishnavi 

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @vishnumaaya ,

 

 so where do you get stick and what is your experience level with reporting/ performance analytics?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS ,

I am very good with native reporting and I have learnt platform analytics data visualizations recently i.e., drill downs , multiple data source with the help of database view tables.

 

if you can help me with any videos or docs for this report , I will definitely learn on that part.

 

Thanks,

Vaishnavi

Hi @vishnumaaya ,

 

But where do you get stucked in the report creation? 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/