Create a report with indicators in platform analytics
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02-24-2025 03:19 AM
Hi ,
I have a requirement to create a report like in the attached screenshot. Generally it's created in power bi , but they want to create in the same way in ServiceNow as well.
4 hours should be the fixed line, as there fixed RTO of 4 hours for Tier 0. In x axis they want outage number to show up amd y axis they want the number of sum of outage duration.
If anyone can help with the report please?
Whether it's using indicator or a data visualization.
Thanks,
Vaishnavi
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02-24-2025 12:32 PM
Hi @vishnumaaya ,
so where do you get stick and what is your experience level with reporting/ performance analytics?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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02-25-2025 01:23 AM
Hi @AndersBGS ,
I am very good with native reporting and I have learnt platform analytics data visualizations recently i.e., drill downs , multiple data source with the help of database view tables.
if you can help me with any videos or docs for this report , I will definitely learn on that part.
Thanks,
Vaishnavi
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02-25-2025 11:10 PM
Hi @vishnumaaya ,
But where do you get stucked in the report creation?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/