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Creating a report without report_admin

mamor
Tera Contributor

Hi there;

I have users needing to just create reports. 

Apparently, there is no rights besides report_admin that will let them create reports. 

But I don't want to give them report_admin right just for that. 

Is there anyway to let them create reports with giving them report_admin? 

 

Thanks for your help. 

1 ACCEPTED SOLUTION

Renat Akhmedov
Tera Expert

Hi @mamor


Please assign the user both "viz_creator" and "report_user" roles.

This will allow them to create both the classic reports (if your instance hasn’t fully migrated to Platform Analytics yet) and the new visualizations in the Visualization Designer.


After creating a report or visualization, please don’t forget to share it - otherwise, it will only be visible to the creator.


If my answer helped you in some way, please mark it as helpful. Thank you! 

Best regards,
Renat Akhmedov

View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @mamor 

 

An ITIL user can create a new report.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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mamor
Tera Contributor

Hello Atul

 

If by ITIL user you mean a user with itil role, that's what I thought too. But in our instance, the itil role doesn't allow for the creation of reports. 

When I click on All > Reports > Create New, I get the screen in attachment. 

Am I missing someting?

Hi @mamor 

 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/par-for-workspace/reference/...

 

Anyone with access to data can create a visualization of that data on a dashboard that they own. Users with the viz_creator role can create a visualization in theVisualization Designer. If you create a visualization in the Visualization Designer, it is saved to the library.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @mamor 

 

Did you check the link I shared, that also stated role details.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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