creating a report

[mohammeda36]

I need help creating a PA dashboard that shows average resolution time per Problem record (not grouped by date). The bar chart should list each Problem record individually and allow drill-down to see which state took the longest. Any guidance on which indicator/breakdown setup is required?

I would like the dashboard to have a similar layout to the snippet below. However, instead of displaying dates, it should show problem records, and instead of numbers on each bar, it should reflect the number of days.

[AndersBGS]

Hi @mohammeda36 ,

Your requirement doesn't make sense. You're stating "average resolution time per Problem record". But average resolution time is per definition a sum of several resolution time where you find the average by dividing the sum by the count.