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creating a report

mohammeda36
Tera Contributor

I need help creating a PA dashboard that shows average resolution time per Problem record (not grouped by date). The bar chart should list each Problem record individually and allow drill-down to see which state took the longest. Any guidance on which indicator/breakdown setup is required?

I would like the dashboard to have a similar layout to the snippet below. However, instead of displaying dates, it should show problem records, and instead of numbers on each bar, it should reflect the number of days.

 

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