Creating a widget for survey responses to display on dashboard/client portal

[Ahmad6]

Hi all,

I am trying to create a widget to add to the dashboard (potentially to a client portal as well) displaying the results of a survey, however I'm stuck on a few things:

1. I can  click on a survey instance and see the questions and their results, but how would I tie them together in a report? If i run a report on the metrics I can group by question but I would actually want to run a report on  survey instances, with either an average score of the metrics being calculated or a combination of scores per question and number of responses with that score.

2. I've tried to create an indicator however receive the message that I'm running a trial version of PA,  which i've now come to understand is because the premium analytics is an additional subscription required. Before I bring it up with my manager I'd like to know if that is actually required to create the widget I'm trying to make.

3. Basically, in a summarised line, if I could display on my dashboard the scorecard that appears when you click "View Scorecard" in the survey definition's related links then that would be awesome. What is required to do this?

[Tara Romero]

Why don't we set up a time to discuss, here is my email: tara.romero@servicenow.com - please provide time slots for Friday that you are available.

[Teena Singh]

Ahmad,

Glad to see that you are using the Community to learn more.

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Teena Singh
Customer Experience: UX Strategy and Customer Insights
teena.singh@servicenow.com

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