Creating an Aging Report -

CJPeterson
Tera Expert

Hi All, 

I have a request to create a report while removing the Weekends and pulling ageing report. 

I was able to remove the weekends by using the trend filter, but now just looking into how to pull the ageing of the incidents. I have tried "busniess duration" filter but that is not working. 

 

Any advice would be great! 

CJPeterson_0-1707932141910.png

 

5 REPLIES 5

Hi @mia45 ,

 

how does your answer provide value according to the request when we talk about ServiceNow?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/