Creating Custom Age in Days gruops
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02-21-2018 05:11 AM
Hello
The out of the box groupings for dates is a bit limiting and we want to create our own. I see you can create buckets but there's no mention in this document in how to apply it.
We want a report that is grouped by custom groupings
0 - 7 days
7-30 days
etc...
I've created the bucket group now what? How do you apply that to a report?
https://docs.servicenow.com/bundle/helsinki-performance-analytics-and-reporting/page/use/performance-analytics/task/t_CreateABucketGroup.html
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02-22-2018 05:03 AM
Thank you for that link. I'm going to try the report ranges right now!
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03-06-2018 10:22 AM
If you need to give users the ability to define their own ranges, you can take a look at binning in Explore Analytics: