Creating Custom Event in User Experience Analytics

[AnubhavRitolia]

Hi All,

We are looking for some samples script on how to create Custom event in User Experience Analytics with little explanation.

Just FYI - I am aware how OOTB events work on UEA and also gone through below Docs link which was not so helpful in your requirement:

https://developer.servicenow.com/dev.do#!/reference/api/vancouver/client/SNAnalyticsClientAPI

If someone have actually implemented it, good if can get some guidance.

[Maik Skoddow]

Hi @AnubhavRitolia 

please check the following video which demonstrates how to get visualizations for certain events: https://youtu.be/jyQayDzzxK8?t=2546 

Maik

[AnubhavRitolia]

Hi @Maik Skoddow 

Thank you for the response. But I have already gone through this video and I did not see anything related to creating Custom Event with some script and it's explanations. 

In case I missed it, can you let me know at with time this was mentioned on the video.?

[Maik Skoddow]

Hi @AnubhavRitolia 

page https://docs.servicenow.com/bundle/vancouver-api-reference/page/app-store/dev_portal/API_reference/S... provides many examples and explanations. What else do you need?

Maik

[AnubhavRitolia]

@Maik Skoddow  I checked same and mentioned on post but this is not helping to understand better.

To be specific I am looking to create some specific events:

1,2 - For any search, Successful and unsuccessful search result. 2 different events.

3 - Have a link to Record producer/Catalog Item, so event to trigger when link is clicked to check number of occurrence of opening that Record producer.

etc.

Looking for some guidance on these type of requirements.