Creating custom report ‘Type’ in ServiceNow reports

[Alexander Kalla]

Hi,

Is it possible to create a new ‘type’ of report in ServiceNow. Here ‘type’ refers to default options such as list, pivot table, histogram etc.

I need to create a 5 by 3 table with real time calculated fields being populated in the columns. Currently the default options do not provide me the UI Im looking for.

[Pooja Devkar]

Hello,

Refer below links for your query:

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/reporting/re...

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/reporting/co...

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/reporting/ta...

Please mark correct & helpful; if it's useful to you.

Thanks & Regards,

Pooja Devkar

[Adam Stout]

What do you mean by real-time?  Self-updating (like a single score report) or updated on refresh?  If a report doesn't meet your needs, you'll have to create a custom UI page.  I would recommend that you are VERY sure you need this and that something OOTB won't meet your business use case.

What are you trying to achieve?

[S_ Kenner]

I too am looking for a way to create a new report "type" that will provide IP Management visualization options. I'd like a mapping of IP space that shows: used, unallocated, reserved, etc. (see attachment)

I'd like this to be generated off inventory/IPAM tool data.

Any way to create this in SN via new report type options or custom script?

Thanks,
Sheree

[Uncle Rob]

What you see is basically what you get with OOB reporting.

That's why we created VividCharts.  Not only does it provide new experiences (Dashboards, Loops, Narratives, and Repeaters), every chart definition is actually a record in the system.  You can make completely custom visualizations.

Here's an example of a visual we built for a customer that had custom ITBM financial calculations.