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06-17-2022 06:24 AM
Hello Experts,
We have an dashboard named "IM&T Operations Problem Management" and this is added as Favorites by the user. When we click on this dashboard from Favorites section there is a blank page / white screen is shown and the dashboard data is not shown.
However when we navigate to another dashboard which loads properly and then from the dashboard list selector from the top drop down select the "IM&T Operations Problem Management" the the dashboard is loaded properly.
only when we directly try to load the dashboard it does not load. I am attaching the screenshots for the same.
Also when I inspect the page I am getting below errors
$pa_dashboard.do:309 Uncaught SyntaxError: Unexpected token ','
js_includes_dashboards_2.jsx?v=04-12-2022_1531&lp=Thu_Jun_16_06_43_58_PDT_2022&c=32_737:38544 Uncaught TypeError: Cannot read properties of undefined (reading 'dashboardsOverview')
Error: [$injector:modulerr] http://errors.angularjs.org/1.5.11/$injector/modulerr?p0=sn.canvas&p1=Error%3A%20%5B%24injector%3Amodulerr%5D%20http%3A%2F%2Ferrors.angularjs.org%2F1.5.11
Solved! Go to Solution.

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06-21-2022 07:06 AM
We started noticing the same thing today. Appears to be something to do with the dashboard breakdown we have added. If we remove the filter on top of the dashboard it works fine but when we add it again we can only get to the dashboard from going through another dashboard first and our element selector has been cleared out.

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06-21-2022 07:06 AM
We started noticing the same thing today. Appears to be something to do with the dashboard breakdown we have added. If we remove the filter on top of the dashboard it works fine but when we add it again we can only get to the dashboard from going through another dashboard first and our element selector has been cleared out.
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07-07-2022 02:39 PM
How is this a solution? We have the same problem with an OOB dashboard. By removing the interactive filter it is considered solved? But we need the interactive filter.