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Dashboard freezes during loading

Ashwin
Tera Contributor

Hi Team, 

I have a user facing an issue with Dashboards. We're currently in Australia Patch 3. 
There's a custom dashboard created and utilized by multiple users. Only 1 of them has the loading error. 

He do not have any role issue, he can view them and loads fine but this freezing issue occurs intermittently. 
Sometime, when he refreshes, the dashboard freeze. 

1. This issue exist in different browser and incognito. 
2. No extension added to browser.
3. When impersonated, it works fine. Same for other users who can access the same dashboard.

4. Cleared cache, still the same issue. 
5. I do not see 'par_dashboard_cache' table, thus not able to move forward with cache clearing in dashboard.

6. Interestingly, the dashboard did not freeze when the dev tools are opened, I tried multiple times.


If anyone has any idea on this, kindly do let me know. Appreciate any help. TIA. 
 

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