Dashboard Permission Issue: You do not have access to any dashboards. For more information, contact your system administrator.

Milind · ‎05-16-2017

Hi,

I have created a dashboard in performance analytic, on that dashboard there is a widget created based on UI page. After linking to menu item, some of end users are not able to see the dashboard even if they present in access group. It says, "You do not have access to any dashboards. For more information, contact your system administrator."

From Dashboard Administrator, I have tried both options like, by giving role by using Everyone option. I tried using Users and Groups option, in which I added those users and groups, still it didn't work. What am I missing?

Thank you.

Regards,

Milind Wakale.

stefaan1 · ‎07-13-2017

I just stumbled upon this old thread which hasn't had a correct answer yet.

As of Istanbul the permission system has changed for Responsive Dashboards, however if you upgraded it can still be impacted by your previous settings.

Please refer to this documentation.

"Dashboard permissions may also be impacted by the Restrict to role field on the dashboard properties form (can be changed by the dashboard owner, and users with pa_power _user, pa_admin, or admin roles), and by dashboard group permissions (can be changed by users with the pa_power_user, pa_admin, and admin roles)."

Very often people forget that the Restrict to Role field was set on the dashboard record, or on the dashboard group, which makes it look like sharing the dashboard isn't working.

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Rushikesh Mandh · ‎08-29-2017

Hi milindwakale, Has your issue been resolved?

ctomasi Can you please help?

Adi22 · ‎06-20-2018

Could anyone find a response to this?