Dashboard scorecard not visible to users, but list report is visible
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2 hours ago
Hi Community,
I have created a dashboard and shared it with a group.
When I impersonate a user from that group:
- The user can see the List report
- The user cannot see the Scorecard
- Both reports are based on the same table
The dashboard itself is accessible to the user.
What could cause the Scorecard to be unavailable while the List report from the same table is visible?
Is there any separate permission, ACL, role, or sharing configuration required for Scorecard reports?
Thanks!
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33m ago
any screenshot? @tejaslakhan
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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10m ago
List view SS as Admin:
Score Card SS as Admin:
SS where user able to see the list view but unable to see the scorecard.
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6m ago
I did debug the issue and found that it is because of the ACL.
ACL - SS
but I don't want to give Admin access to the group of people who is going to use this dashboard.
