Data in a dashboard's report are not visible.

[Smith Johnson]

Hello all,

I have a dashboard that contains a report widget. This report is related to incident table. 

The user has access to the dashboard, but can not see the actual data of the report.

Does the user need to have access to the incident table? If so, do I need to create an ACL read rule for incident table with the user's role?

What I am doing wrong?Any ideas?

Thank you in advance.

[Smith Johnson]

@Onkar Pandav  Thanks for your reply. 

For example, if the report is about incident records, 

then I need to add the role of intented viewers to the ACL incident read rule?

Is this what you meant?

[Onkar Pandav]

Yes. You need to make sure that the user can see (read/write) incident table.

If he is able to view incident table then only he can view reports on that table.

[Smith Johnson]

@Onkar Pandav I receive "No data to display". So the visualization is not visible to users with snc_external role.

I use the incident table for the report.

As an admin user, I am able to see the data and the visualization.

Any ideas how to fix it?

[Ankur Bawiskar]

@Smith Johnson 

Please update table level READ ACL on incident and add that role.

Also you need to check the query BR on incident table. that might be restricting records as well.

Regards
Ankur

[Smith Johnson]

Hey Ankur,

I do not have an idea which is the business rule that maybe restricts the records.

How could I find it?