data showing in HTML format- Reporting

pramn
Kilo Sage

Hi Team , 

We have field called Fix Notes in Problem table , when we are Fetching those data for reporting , its showing in HTML format .

pramn_0-1768923216588.png

how do i fix it ?

pramn_0-1768923435957.png

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@pramn 

that's OOTB behavior and you can't control

Raw HTML tags are visible in Description fields in List view 

if you don't want html tags, then you need to create a custom string field, strip the tags and then use that field in your reporting

List Reports are showing raw HTML tags for HTML field such as paragraph tags 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@pramn 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader