data showing in HTML format- Reporting
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01-20-2026 07:34 AM - edited 01-20-2026 07:37 AM
Hi Team ,
We have field called Fix Notes in Problem table , when we are Fetching those data for reporting , its showing in HTML format .
how do i fix it ?
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01-20-2026 07:37 AM
that's OOTB behavior and you can't control
Raw HTML tags are visible in Description fields in List view
if you don't want html tags, then you need to create a custom string field, strip the tags and then use that field in your reporting
List Reports are showing raw HTML tags for HTML field such as paragraph tags
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2026 07:43 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

