Data Visualizations ONLY load if user has elevated access

rachelconstanti
Mega Sage

Good afternoon,
I just migrated (non-prod instance) to Platform Analytics/Data Visualization. 

The dashboards and reports all converted but when an ITIL user tries to access a Data Visualization (one that was created by that person and/or shared with that person, it doesn't load.  I just get a spinning blue circle.

Anyone have any suggestions on how to resolve this?
Thank you,

Rachel

5 REPLIES 5

Will do 

ServiceNow is looking at this now...