Data vizualization: data is not available while selecting other vizualization types than list

[wiland]

Hello

I am configuring Services Operations Workspace and want to use data vizualization to personalize dashboard tab. I have created incidents overview dashboards and have stuck on change_request table - just list vizualization is giving me the data meanwhile column or others vizualizations do not show any data - any idea how to fix it? Incidents work fine, issue just with changes and requests. No conditions set so far so data is included in the list - issue is when I want to change the bar type to any other. 

[Mark Manders]

You will need to share what you are showing. A bar must be set by some parameters, so what did you try?

[wiland]

Platform Analytics --> data vizualization --> New --> chart type: column --> data source table change_request (even though there are records listed in this table it does not show in the column chart type) and window that shows is below (first one), I have not select any conditions, nor put any further selections in those parts:

Imagine on dashboard: 

Maybe there is something in particular I should select to show data in the configuration part? (above screen)

[jeffrubinoff · Accepted solution]

Are you sure that there are values in the date field selected in Trend by? The default trend by field is Activity due, which does not have any values in the OOTB demo data set, and shows me No data available like in your case.

What date data are you trying to show a time series of? Are you sure you want to show a Column visualization, which is a type of time series, and not a Bar visualization, which is a simple count by default?
You may wish to consider reading the documentation on visualization types.

[wiland]

Thanks - trend by worked 🙂