Date Range filter of dashboard

Christy Anusha · ‎07-02-2019

I am looking to add date range filter on my dashboard or homepage, it should let me pick specific FROM & To date and based on the date selection the charts (widgets) data should be changed.

e.g. 6th June, 2019 as From date & 16th June, 2019 as To date. Based on the date selection my charts should be able to reflect the data.

kindly let me know if you find anything in relation to the ask.

Christy Anusha · ‎07-04-2019

you could create your own custom interactive filter (Custom interactive filters ).

To give you a head start, please find attached an update set that will create

-a new widget type ("Custom Interactive Filters") in which you can list for which dates you want to have interactive filters

and

-a UI macro ("interactive_date_filter") that will generate the interactive filters as listed within the new widget type.

The result in the UI looks like this:

ServiceNow 2016-11-10 14-38-55.png

So like when in the condition builder, you can select:

-the date (A) to use in the filter,

-the operator (B) to apply,

-the operands (C) to set. The operands are of course dependent on the operator selected.

When developing or troubleshooting interactive filters, consider to add the "Debug homepage filters" (D) on your dashboard.

You could also have an interactive filter for which the date is fixed, so a user is not troubled by selecting the right date. It looks like:

ServiceNow 2016-11-10 14-49-48.png

Now, the user can only select the operator and operands.

To add the custom interactive filters to a dashboard when using the attached update set, it will look like this (with the responsive canvas plugin in Helsinki turned on):

ServiceNow 2016-11-10 14-53-59.png

So a new type/category of widgets (E), showing the dates as listed (F) in the new widget types.

In the new widget type ("Custom Interactive Filters"), you can list multiple dates for which you want interactive filters available in a 'condition builder' look and feel. It looks like this for the two interactive filters from screenshot above:

Custom Interactive Filters _ ServiceNow 2016-11-10 15-00-51.png

Thus

-give an interactive filter a name (1). This will show up on the widget;

-define the table (2). And if you want the user to be able to select for which date the filter should work (first screenshot), don't specify a field;

-define a specific field from the table (3) if you don't want the user to be able to select a date.

If you don't want every user to be able to add custom interactive filters to a dashboard, set the roles that should have access (4).

You can add more interactive filter dates to the list. For example:

Custom Interactive Filters _ ServiceNow 2016-11-10 15-26-32.png

resulting in:

ServiceNow 2016-11-10 15-28-07.png

Hope this helps.

View solution in original post

beboche13 · ‎12-05-2020

I saw this - https://hi.service-now.com/kb_view.do?sysparm_article=KB0859741

It seems like this filter broke after Orlando.

anupama_gupta · ‎02-03-2021

Has anyone been able to make this date interactive filter work in Orlando and beyond?

Monse Rj · ‎02-09-2021

Do any one have the interactive filter working?

Monse Rj · ‎02-09-2021

I got the solution the date format was not proper for me,found it using the debug filter

giuseppem · ‎02-09-2021

In attach the 'UI Macro' for Paris release. This work fine for me. Remember to update widget according the UI Macro name