Dependent Filter on Platform analytics

[Sathish Kumar S]

Hello All,

I have a requirement where user need a filter which should reference to *cmdb_ci_service* table and on selection value from this filter the incidents should be filtered based on *support_group* of the service ci.

 *Example* = If I choose *ServiceNow prod* CI from the filter the support group for this record is APPSNOW, the data visualization should display the incidents list or count where *assignment group* is APPSNOW

Any idea how this can be achieved using Platform analytics or normal dashboard

Regards,

Sathish Kumar

#PlatformAnalytics #ServiceNow #PA

[You-Lan Bribach]

You can build a database view to join cmdb_ci_service and incident tables. Then get the list of incidents. You should use the Platform analytics dashboard. Thank you.