Double Line Graph

Sheetal7
Kilo Contributor

We have one table storing original target and   total request submitted. I need to show both on same graph on Performance Analytics dashboard and then on Service Portal.

Currently graph is designed using double Line graph in excel and we have to replicate same in ServiceNow. Could you please tell me how we can do so?

Below is the pic:-

DoubleLine.jpg

Regards

Sheetal

3 REPLIES 3

Dennis R
Tera Guru

Add a multiple dataset in your PA widget or report.



In a Performance Analytics widget, add an indicator using the Widget Indicators related list at the bottom of the widget form.



In a normal report, be sure to save your report first (or the Multiple Dataset option won't show up, this has given some of my teammates heartache...).   Then click on the down arrow next to the Save button and select Multiple Dataset.   You'll be able to add a second (or third or fourth or...) series to your chart.



Hope this helps,


--Dennis R


Sheetal7
Kilo Contributor

Thanks Dennis..i followed your steps using normal reports and was able to achieve so.



I will try to implement same using PA and will let you know how it goes.



Meanwhile could you tell me is its possible to achieve charts as shown in below 2 pics:-



pic1.jpg



pic2.jpg


Ripu Daman1
Tera Expert

It is possible to get trend lines(even if you dont have perf analytics). All you have to do is use a dataset and you can add multiple trend lines to the same report. 

Note: you will need to create a dataset per report.

Adding Dataset to a report.PNG

Final Report:Incident Opened vs Closed over time.PNG

 

here is a video by Goran which explains the process of adding a dataset and multiple trends in a report. You can start from the 8 min marker:

https://youtu.be/SQACTGJJoTE?t=495

Please let me know if you have any questions. Mark this helpful if found this helpful so that others can also find it as well.

In this video I'm going through some of the report functionality and how you can use datasets, drilldown and make conditions on related list records. All recorded in the Madrid Release