edit or create a form view in workspace
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
edit or create a form view in workspace ,how to create or edit the form view in workspace list view ... step by tep process explain please?
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hey @areefshaik2 ,
In Workspace (such as CSM Workspace, SOW, or Configurable Workspace), form views are not managed the same way as in the classic UI. Instead of using Configure > Form Layout/Form Designer, Workspace uses UI Builder and Form Configuration.
To edit the form layout in Workspace
- Open your Workspace (e.g., CSM Workspace).
- Open a record from the table you want to modify (e.g., Incident).
- Click the User Menu (avatar) or the Settings icon (depending on your release).
- Select Configure page or Open in UI Builder.
- This opens UI Builder for the current workspace page.
- In the page structure, select the Form component.
- In the properties panel, locate the Form Configuration or View property.
- Choose the form view you want to use (if multiple views exist), or edit the configuration to display the required sections and fields.
- Save and Publish the page.
- Refresh the workspace to verify the changes.
To create a new form view
Workspace does not let you create form views directly.
- Navigate to the Classic UI.
- Open a record from the table.
- Right-click the form header and select Configure → Form Layout (or Form Designer, depending on your release).
- Create a new view and add the required sections and fields.
- Save the new view.
- Return to UI Builder.
- Select the Form component and configure it to use the new view.
- Publish the changes.
Notes
- Classic UI stores form layouts in sys_ui_form.
- Workspace renders forms using the Now Experience Form Component, which references a form configuration and can use a specific form view.
- If you don't see Configure page or can't edit the form, verify that you have the necessary roles (such as admin or ui_builder_admin) and that your workspace is a Configurable Workspace.