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‎02-05-2020 05:36 AM
Hello,
We have an Interactive PA dashboard configured with a visible breakdown source at the top left. The breakdown source has 10 elements in the selection visible to all. We'd like to fix say element# 4 as the default for everyone when they navigate to the dashboard.
Is this possible?
Thank you.
Solved! Go to Solution.

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‎02-05-2020 07:50 AM
You can't set the default, this is user persistent. If you the user selects Element 4 the first time, it will remember it, however, if they come back in a week later and change it to element 6, it will then remember that.
If this is something that you need, I would suggest that you put in an idea in the Idea Portal.

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‎02-05-2020 07:50 AM
You can't set the default, this is user persistent. If you the user selects Element 4 the first time, it will remember it, however, if they come back in a week later and change it to element 6, it will then remember that.
If this is something that you need, I would suggest that you put in an idea in the Idea Portal.
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‎02-06-2020 12:25 AM
Thank you.
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‎05-08-2024 10:27 PM
At present, ServiceNow doesn't support to set the default value as we've also struggled to find a solution.