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Group By dropdown not working on PA Dashboard

AnupriyaC
Tera Guru

Hi Everyone,

I am facing an issue in Platform Analytics and would appreciate any guidance. 

I have a Column Data Visualization based on a table with an additional Group By selector configured for state and priority fields. 

The visualization and Group By dropdown work correctly in my PDI (patch 3 Australia). However, in the instance (patch 5 Australia), although the Group By option (like Priority) is visible and selectable, the chart does not change after selecting it.

AnupriyaC_0-1788772728910.png

Interestingly, it works in Data Visualization and while editing the dashboard, but once added to the dashboard, the Additional Group By selection does not change the grouping.


I have already checked: 

1. The table is OOB, so I also copied the working JSON from PDI (Australia Patch 3) to the instance (Australia Patch 5), but the issue persists.
2. I used Additional Group By instead of the main Group By because the latter makes the grouping fixed and cannot be removed/changed but I tried both ways but neither works when the visualization is on the dashboard.

AnupriyaC_1-1788772988071.png

 

I would appreciate if someone can help me on this. Thanks!

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