Group report results by Tag

Mary Myers
Kilo Contributor

‎07-14-2022 05:20 AM

Is it possible to group report results by Tag?  I don't have discreet data fields for project categorization.  I have categorized all projects in the Tag field, and I would like to group report results by Tag.  I want this to be live for a working session....don't want to have to export to Excel.

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Community Alums
Not applicable

‎07-14-2022 05:29 AM

Hi @Mary Myers ,

Tags is not a field on the record. It is stored in a separate table. Therefore it is not available on a report of a specific table.

In the tables they are called Labels

Label entries can be found here:

<your instance>.service-now.com/label_entry_list.do?sysparm_query=&sysparm_view=

So if you want to use them in reporting you need to include that data in the record or create a database view and combine the labels/tags that way.

Also, here is a demo , which you can refer:

https://community.servicenow.com/community?id=community_question&sys_id=63a58689db4f34545205e6be1396...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

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