Hi All, Is there a way to report on the "upstream / downstream relationships" on a CI in ServiceNow? Any pointers would be helpful! Thanks, Veena.

vbl
Giga Contributor

Hi All, Is there a way to report on the "upstream / downstream relationships" on a CI in ServiceNow? Any pointers would be helpful! Thanks, Veena.

6 REPLIES 6

Patrick Schult2
Giga Guru

Reporting on CI relationships can be tricky - can you elaborate on what exactly you want to get out of it?


vbl
Giga Contributor

Thank You! If I'm viewing a CI in SNOW, in the "Related Items"   section, I see a list of upstream / downstream relationships. I was wondering if we can get similar results via reporting .. though I understand it's not an easy task?


Try reporting on the CI Relationship table (cmdb_rel_ci). You have a Parent, Child and a Relationship Type.


Jeff Boltz1
Mega Guru

Have you seen the CMDB Query Builder?



Build a CMDB query using the CMDB Query Builder