Is there a supported way to configure bubble colors in the quadrant bubble visualization[sn_4_q_bubble]? I’ve installed the sn_4_q_bubble plugin and added the component to a UI Builder experience. The data renders correctly, but I can’t find any prop...
Hi Everyone, I need some guidance on implementing deflection tracing. We are using the ESC portal for request generation and knowledge base access.The requirement is to track deflection - specifically, how many users visit knowledge article but do no...
Hello AllIs it possible to create a filter in Platform Analytics on a field defined as String? What filter type would you select, since we only have single, multi, choice list and Date?We have this custom String field not super long, but very importa...
What is the CIS all about and on which topics should I need to concentrate More .
I’m trying to set up a dashboard to display on a TV screen for continuous monitoring, and I’m looking for the best way to handle auto-refresh and session timeout.Current setupA ServiceNow dashboard (PA dashboard)Displayed on a TV (either directly via...
Hello, I would like to know if after the Australia release the module "Report View / Run" will still be available ? Also, if we want to create a new report after this release, do we have to go to "Data Visualizations" ? or "Report View/run" ? ...
i have created dashboard and attached the visualization but it failedi did and scucceded again and simulator is not validating
Can an order guide be added to a Dashboard that allows self-service users to request items? I added an order guide to a dashboard but it opens in a mode to allow editing the guide instead of allowing the user to request an item
We implemented updated indicators for Successful, Unsuccessful and Partially Successful changes because our process means that we can't have it looking for inactive changes that were closed today. After doing this, we reset the scores following the K...
Hi Team , How do i implement below reporting requirement. DB CI Upstream/Downstream Relationship ReportA list report visualizing the upstream and downstream relationships for all in-scope DB CIs:Upstream: Application Environment (App Env)Downstream: ...
Dear All, I have 2 layer of approval for a request, 1st line manager and second one is with set of people.I want to showcase time taken by each approver for a request.Can anyone suggest me how to calculate without customization?
Hi all! I am configuring the CSM/FSM Configurable Workspace homepage dashboard and adding additional data visualizations. I created the data visualizations in Platform Analytics, and used the "Saved Data Visualization" component, rather than the "Dat...
I have a breakdown with 30+ members but Platform Analytics limits to 20 elements. I don't want to change the platform settings but would like to get my widget to show more than 20 rows. Works fine in PA but there are features in Platform Analytics ...
Hi, Within the Platform Analytics Library, data visualisations and dashboards are only displayed if they have been shared with the user or with the group of which the user is a member. However, the idea behind a 'library' is that these data visualisa...
Hello Community! I have created a dashboard using a date-filter. But the predefined ranges do not match my need.I would like to have a predefined range that lets the user filter on "Before 6 months ago".Is it possible to add new predefined ranges?And...