Hi,I'm working on the one of the service portal, Need a help with the configuration for the below implementation have explore community and also other platform but not getting the proper informationIf user login first time system should prompt the us...
Our reporting team is looking to be able to leverage filters on dashboards within PA where a user can select a business unit in one filter and then in another, select multiple departments to which the Business Unit is attached to. This would then upd...
I am about deploy in ServiceNow based project that project requires to complete the CAD exam . Any tips for completing the CAD exam and what topics should I focus More .Thank You
What is the use of this ServiceNow community and how exactly should help in my learning . One more thing is there any rewards would I get if I am be in active in this community. The reason is I am new to this community .Thank you .
Brief explination about client and catalog client scripts
Hi Experts,I’m working on a requirement to visually represent the health status of services based on associated incident priorities, and I’d appreciate guidance on best practices and design approaches.Requirement:We want to display services with col...
Hi,I need support to understand how the search engine is matching keywords in the Service Portal (or Employee Center).I created a Knowledge article with the following fields:Short description: “fantasia”Body: “fantasma”Metadata: “magia”When I search ...
Hi yall I have set up predictive intelligence for a custom table and trained the solution which works now. However, I want to be able to use this in Agent Workspace and I'm not able to show similar records from this custom table in agent assistant. I...
Hi, How can I generate a report based on Record History label from multiple tickets?My task is to provide an analysis on how much time does each ticket stays under Pending, Open, Work in progress states. We are using the HR Case Management table for ...
I am having trouble building a pivot-heatmap widget and I do not understand why. I am getting an error "This heatmap visualization contains too much information to display", and I know it is related to the ASSIGNED.TO breakdown since it will work if ...
Hello Everyone, I want a report that shows the submitted catalog item details. In that catalog item, I have two reference variables user and group. I am able to get the variables in the report, but I want to dot-walk the reference to retrieve the ema...
Hi Team, I am currently using the Platform Analytics dashboard component in our Digital Product Release application. We have integrated the dashboard component using UI Builder, and I have a couple of questions regarding its behavior: Is it possi...
How can I search for a specific data visualization OTHER than using the 'Filter by name or description' field in the Platform Analytics workspace? Is there not something like the traditional report admin view where I can easily see a list view of all...
We are going to migrate to Australia this year. We have a large set of dashboard reports and a large user community. We are hoping to migrate to Platform before the upgrade. If anyone can share tips, hints, or concerns that we should be looking out...
