Hello,I have an indicator source called “Case New”, which collects daily data from the Case table, using the condition Created on = Today.I also have an indicator called “Number of Workable Cases”, which uses the above indicator source and adds an ...
We have a Dashboard with lot of application tabs …. however, we are seeing performance issue upon loading the dashboard is there any easy way to see all application reports in the dashboard without any performance issues
I have created a dashboard and few reports, these reports are score and bar type, when clicked it opens a list view of records, but this list view opens in a default view and not on a specific view which I have created and enfored with a view rule....
Use Case:ITIL user / no specific report roles .user able to create a report, but when trying to share the report , the only options available are " Add to Dashboard / Export to PDF".what is the reason for a creator/owner of a report -> not getting th...
Hi - I created formula indicator to calculate the INC SLA achievement in % and has assignment group as a breakdown to see how each assignment group has performed. I wanted to create a multilevel pivot using this indicator so that I can have the SLA a...
Hi everyone,I’m trying to create a date interactive filter in ServiceNow that can interact with both Performance Analytics indicators and reports on a dashboard.Could someone please guide me on:What should be the breakdown and breakdown source config...
Is there a way to group monthly view counts of Knowledge by kb_category? As the kb_knowledge table records cumulative view counts,I believe it's not feasible to perform monthly aggregation.
Hello,I have a dashboard where I want to add a data visualization that shows the trend of new cases assigned to the currently logged-in user.I already have an indicator that counts the cases created today, and I set this indicator as the data source ...
Hello, I am recreating a Dashboard and would like to know what is the Platform Analytics equivalent to a Catalog Category Widget? When creating a data visualization and pulling in the sc_category table in Platform Analytics, it does not drill down d...
The list of dashboards displayed under “Self-Service > Dashboards” has changed from a card view to a list view.Is there a way to revert the dashboards back to a card view?
I attached a 2 SS , In first ss dashboard build on POwerBI and the latency column is showing colors based on latency score and quality is also colored , i am replicating same thing is UI builder Yokohama release , I cant understand how i do this , SO...
My client creates dashboards with many widgets containing reports of type score to summarize financial values like total planned cost over a large set of projects. The summaries are in the millions of dollars and show cents (example: $20,945,325.89)...
Good morning,I am trying to do a lookup records in flow where if a requestor (requested_for) opens a catalog item (home use) I want to do a check and if the requested for has opened the same request in the past 12 months, the RITM will close incomple...
Hi,Is there a way to group by the date in pivot table in Platform Analytics Workspace?It can be done via Excel like I shown in the attachment, but I am struggling to make it work in Platform Analytics Workspace.My requirement is to make it group by m...
Hello,In our organization a lot of users access (old) dashboards with pre-existing filtering by using the 'favorites' tab. We already migrated some of the dashboards towards Platform Analytics. There's only a bookmark functionality on PA which is dif...
