Hi all, We have a requirement where we have to show some date calculation in a report.We have created a database view between two tables, now requirement is to calculate the difference between two Date time field and add it to the third date time fie...
Hi everyone,I’m working on a ServiceNow task related to Incident Management, and I’ve followed all the steps, but the validation is still failing.Here’s what I have done:• Navigated to Incident > All• Applied filter:- State is not Closed- Assignment ...
Does it display:The current live records that match the widget conditions,orThe exact set of records captured at the time of the snapshot used to calculate the widget score?For example, I have a widget called ‘Weekly Project Status Trend - Red & Yell...
Hi, Can anyone help identify a method to change the value associated to the 'system default' of the report "Max number of groups parameter"? - this parameter controls how many bars would be shown in a bar report before the 'Other' bar is shown. The s...
Hello! Is there a way to add additional attributes to a "Multiple Select" interactive filter that has a table selected as the filter source (example in the screenshot below: adding a short description field in addition to the RITM number so the user ...
Hi,I am trying to create a trend report per specific class to see following, Could you please guide me step by step how to achieve this with OOB platform analytics. - which CI has highest high priority incidents reported (last 6 -12 month)- which CI ...
Hello Community, I created a database view to join the MRVS and Requested Item tables. However, in my report, I’m unable to find the requested item variables to add as columns. Has anyone encountered this issue or know how to resolve it? Thank you!
I am looking to add date range filter on my dashboard or homepage, it should let me pick specific FROM & To date and based on the date selection the charts (widgets) data should be changed. e.g. 6th June, 2019 as From date & 16th June, 2019 as To dat...
I'm attempting to create a report to track the usage of certain licenses related to specific GRC (Governance, Risk, Compliance) applications.We're looking for a way to identify users who have not used any of their GRC access across all GRC applicatio...
When we raise a request from Consumer Instance it will create a provider task and that provider task is reflect on the provider instance alsoIssue : Opened by field is reference to user table But Opened by field filled in consumer instance provider ...
How do I make the numbers within these widgets appear the same size? See Attachment
Hi everyone,I'm working on Platform Analytics dashboards and I'm facing a UX challenge with filters.I have a large number of groups in my checkbox filters, and selecting them one by one is quite time-consuming. Ideally, I'd love to be able to:- Type ...
I have spent numerous hours on trying to first understand the build of CMDB LifeCycle Stage/Status fields and then try using them in the reporting, mainly looking ahead to Platform Analytics (NEXT Experience). Has anyone tried creating a Dashboard wi...
Is there a way to report on the source of an interaction record beyond creating a custom field? Interactions could be generated through chat or via email or from the service portal, which means we could use the 'type' but if there are multiple record...
Hello team , what could be the reason, why dashboard is not refreshing auto ? what all primary things we need to check?
