Forum Posts
Indicator Source results not passing to Automated Indicator
Trying to create a visualization showing the % of CIs being monitored. The OOTB indicators for both the number of CIs and the number of monitored CIs are coming back with no values. I've checked to make sure the jobs are running and when I preview ...
Center report Number
TeamI just migrated this morning to Platform analytics (Yokohama) How to I center this number ? Please see photo attached
Rolling average for past 3 month indicator
Hello community, Hope everyone is doing well I have a question related to something requested by a manager in my company. We currently have incidents with different fields configured, and one of these fields is the ERP name (client name). This mana...
Exporting a time-series Data Visualization is only generating placeholder image
Running on Xanadu; encountering a problem while trying to export/schedule a time-series data visualization. The only thing being generated is a placeholder image (shown below). Export seems to be working on simple list visualizations, so wondering i...
Why the "insights" in platform analytics dashboard is empty?
Why the "insights" in platform analytics dashboard is empty? It says "At least one UUID in request should be accessible by the user", however I'm already admin.
I can't use natural human language in platform analytics data visualization unlike core Ui report
I can't use natural human language in platform analytics data visualization unlike core Ui report, is it expected, or I didn't search in the right place? Thanks.
What is new in KPI details compared to performance analytics indicator analytics hub?
What is new in KPI details compared to performance analytics indicator analytics hub? Seems all the indicators created in performance analytics can be opened in KPI details and leverage all the KPI details capabilities, right?
Resolved! How to create a new KPI detail?
In KPI/indicator under platform analytics, I can't view "new" button, have to go back to old performance analytics->indicator to create indicator. Also, I can't view the forcast signals new features for my indicator no matter viewing it from old perf...
Washington upgrade - single score widgets got error: Cannot generate the report. No matching records
1. this user had no problem to access dashboard and widgets before serviceNow was upgraded to Washington.2. after it was upgraded to Washington, he got issues with single core widgets while other colleagues had no issues.3. we created same reports an...
Virtual Agent Dashboard - KB Breakdown Metric Access
I currently have the 'chat_analytics_viewer' role to access the Virtual Agent dashboard but am unable to see the KB Breakdown metric. Is there another role needed to view the KB article numbers?
Resolved! sort a bar chart report on basis of count
Hello Team, I want to sort the following report on the basis of count? How to achieve this without using PA? Regards,Kalyani Shaha
Resolved! Formula Indicator not filtering on widget
Hi All, I will try my best to explain the issue I have regarding a formula indicator I have created. The formula indicator does the following. [[Met Fulfillment SLA Request]] / [[Total Requests Fulfilment SLA]] * 100 || 0. This part is working as exp...
How to sort the bar type report based on the count
Hi All,I have a requirement to sort the bar type report based on the count. Can someone show some light on this? Thank you!Arun
Stacked bars features removed?
Hi all, On the old dashboarding tool, when adding reports you can specify if the report should stack the bars: Now that we are moving over to Platform Analytics Dashboards, I do not see any options to stack the bars: Am I missing something, or ha...
