Hello,We are using ServiceNow PPM, and my leadership asked whether the table layout inside the Status Report output can be modified — specifically the columns, table formatting, or structure.Since the Status Report uses reporting/visualization compon...
Hi all,I have a Reporting requirement from a customer who needs to be able to create reports per period as their organisation functions on a custom 13 period - 4 week calendar. The current reporting tool doesn't allow them to create this, as Trend ch...
How to Use Performance Analytics to Track Cases Moved to Pending for Different Time PeriodsMessage:Hi Community,I’m trying to set up Performance Analytics indicators to track the number of cases that were moved to Pending during different time period...
How to add an existing Platform Analytics dashboard to update set? I have a dashboard created in Platform Analytics long time ago, now I want to add it to a new update set, how to add it. I have added the "add to update set" tool, however it only wor...
I have multiple platform analytics widgets on my dashboard, but when I use the print option, all the widgets are printed on a single page instead of each KPI/widget printing on a separate page. Is there a way to fix this?
We just did a test migration in our test instance and found a lot if not all of our dashboards have had the visualizations moved around in a weird order leaving blanks in some places. This will be a huge undertaking to have to rearrange all of the d...
Hello, I am working on Change calendar and have few queries :1. How can I mention the color code on basis of 'Risk' on the calendar itself for user's reference.Red - CriticalYellow- MediumGreen - Low 2. Within 'Highlights based on', I want to have an...
Hi Team,We are planning to perform a clone from Production to all Sub-Prod environments this weekend. Some of the data required for testing is missing in the Sub-Prods. Could you please help provide a list of table names that are related or interlink...
Hello Community,Is there a way to create / generate a report or metrics to know how many users have actually opened/ utilised the platform analytics dashboard . Could it be possible to generate a pivot model , where for a certain platform analytics d...
Hi Team, I am trying to create a report on incident table grouping by Tags and trending by created month. The data is not visible when i select data type as trend or Time series column, but visible when i select the list view. Could you please help m...
HiI have a survey trigger in my PDI and is randomly firing, but it is not consistent. Can you help me please?
Predictive Intelligence (PI) in ServiceNow leverages machine learning to automate and optimize enterprise operations. Across ITSM, HRSD, CSM, SecOps, CMDB, and Field Service, PI enables proactive decision-making, reduces manual effort, and improves s...
Is there a way to get the List-Simple visualization to show the selected columns when the View All link is selected instead of the long row of regular columns?
If a Performance Analytics Automated Indicator is configured with 'Collect Records', what ServiceNow table contains these records? I'm assuming this table contains the automated indicator, score date, and sysid of the records that makeup the score. I...
I need to create a report for Metric for Major Problems to calculate the average time to move from one state to another state of the problem until resolved state
