Resolved! Create a report with RITM Variable Sets and Multi-row Variable Set
Hi community! I'd like to know if there's a way (or if it is possible) to create a report joining RITM variable sets and Multi-row Variable sets in one report.
Forum Posts
Gaps and fixes with timeline live document
Hi,I heard in one of the Academy session heard - Core UI & Platform Analytics Dashboard/contents "Gaps and fixes with timeline document, could you please provide link" ?BRBhim
Validation task failed how to restart the task
I Have failed Validation Task , but not finding option to retake the task and my course completion is pending due this failed task. please advise on how to retake the task to complete the course
Change the color of Quadrant Bubble Visualization and Add legend based on group by
Is there a supported way to configure bubble colors in the quadrant bubble visualization[sn_4_q_bubble]? I’ve installed the sn_4_q_bubble plugin and added the component to a UI Builder experience. The data renders correctly, but I can’t find any prop...
Deflection Tracking for Legal Request
Hi Everyone, I need some guidance on implementing deflection tracing. We are using the ESC portal for request generation and knowledge base access.The requirement is to track deflection - specifically, how many users visit knowledge article but do no...
In Platform Analytics can we create a filter on a String field of a Table Data Source
Hello AllIs it possible to create a filter in Platform Analytics on a field defined as String? What filter type would you select, since we only have single, multi, choice list and Date?We have this custom String field not super long, but very importa...
Resolved! Doubts about CIS certificaion
What is the CIS all about and on which topics should I need to concentrate More .
DashBoard Auto Refresh
I’m trying to set up a dashboard to display on a TV screen for continuous monitoring, and I’m looking for the best way to handle auto-refresh and session timeout.Current setupA ServiceNow dashboard (PA dashboard)Displayed on a TV (either directly via...
Resolved! Report view/run
Hello, I would like to know if after the Australia release the module "Report View / Run" will still be available ? Also, if we want to create a new report after this release, do we have to go to "Data Visualizations" ? or "Report View/run" ? ...
Assesment 6 question
i have created dashboard and attached the visualization but it failedi did and scucceded again and simulator is not validating
Order Guide for Self Service in Analytics Platform
Can an order guide be added to a Dashboard that allows self-service users to request items? I added an order guide to a dashboard but it opens in a mode to allow editing the guide instead of allowing the user to request an item
Change Success - Huge Score drops following reset
We implemented updated indicators for Successful, Unsuccessful and Partially Successful changes because our process means that we can't have it looking for inactive changes that were closed today. After doing this, we reset the scores following the K...
Report help!
Hi Team , How do i implement below reporting requirement. DB CI Upstream/Downstream Relationship ReportA list report visualizing the upstream and downstream relationships for all in-scope DB CIs:Upstream: Application Environment (App Env)Downstream: ...
approval time taken for ritm wit multiple approval
Dear All, I have 2 layer of approval for a request, 1st line manager and second one is with set of people.I want to showcase time taken by each approver for a request.Can anyone suggest me how to calculate without customization?
Resolved! Drilldown not working for "Saved Data Visualization" component in UI Builder
Hi all! I am configuring the CSM/FSM Configurable Workspace homepage dashboard and adding additional data visualizations. I created the data visualizations in Platform Analytics, and used the "Saved Data Visualization" component, rather than the "Dat...