How can I create report of users , who haven't action on any incident , problem, change ?

[Ankur Bawiskar]

@somya-gupta25 

what do you mean by no action taken?

It can vary from customer to customer.

No action taken from past 2 days etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

[somya-gupta25]

@Ankur Bawiskar No action taken means they haven't logged in any incident, change , problem . They never assigned to any task i.e. in any incident, change , problem . For this i want to create a report .

[Ankur Bawiskar]

@somya-gupta25 

so you want list of agents for whom no INC, CHG, PRB is assigned?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[somya-gupta25]

That’s correct. I need a report of agents who have never been assigned to any Incident, Change, or Problem, and have also never created or opened any of these records.