How can I get reports to auto refresh when published on a PA Dashboard?

tracydavis
Mega Contributor

Is there a way to have reports auto refresh when published on a PA Dashboard? This capability is available for homepages (you can chose the refresh rate of (off, 5, 15, 30 min, etc.). Is this refresh option available somewhere in PA?

1 ACCEPTED SOLUTION

Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

I have shared a workaround download the updateset on share:


ServiceNow Share



This adds a widget pa_refresh you can add to the page.



Add the widget pa_refresh to the top of the page (otherwise it might not load).


find_real_file.png




While in editmode adjust the interval



find_real_file.png



After leaving edit mode, wait for refresh or click time to refresh now.


find_real_file.png


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27 REPLIES 27

Hi  arnoud Kooi,

 

I want auto refresh dashboard in ServiceNow. If any work around solution share with me It will helpful me. 

Could you please provide me solution asp.

 

regards,

Venkatesh

 

Hello Venkatesh,

You can create auto-refreshing dashboards that embed into ServiceNow using Explore Analytics:

https://support.exploreanalytics.com/hc/en-us/articles/360000768111-Auto-Refresh-or-Rotate-Dashboards 

Very cool and very helpful widget!



We implemented this in an Istanbul instance and that's working fine. Although it doesn't work if the responsive dashboard property   (glide.cms.enable.responsive_grid_layout) has not been set to true (if anyone else encounters this problem ). In that case the time cannot be set and all you see is the colon. After enabling the property it works.


Hi,
there is an option to add value to this list? for example 1 min.

Thanks

I downloaded both XML's imported them (with elevated access). I'm not seeing this anywhere. I checked through all widgets, and checked on dashboard for all the dropdowns. What am I missing???