How can I give a user with pa_admin role edit permissions on a dashboard?

[Michael Lovell]

We have a dashboard called 'Demand Review Board'.  We have a user that is listed as the dashboard owner.  She has the pa_admin role, but when she clicks the 'Edit' button, no pencil to edit the dashboard appears.  When I click edit, the pencil does appear, but I have the admin role.  Is there a way to give her edit permission without making her an admin?

[Tracy Davis]

I'm also on Kingston and just tried this. I'm getting the same issue, it doesn't seem that you're able to update a dashboard owner and truly give them ownership. I also shared it with the person and gave them edit permissions and they are not able to edit the dashboard.

I think this is a bug. I'm checking Madrid to see if it functions any differently.

[Tracy Davis · Accepted solution]

I figured it out. I forgot about this other weird issue.

You gave the user edit access to the dashboard (and/or made them the owner) - BUT they are probably not the owners of the underlying reports which are published on the dashboard, and there is no way to update ownership on the reports.

They aren't seeing the pencil to edit the widgets/reports because of this. With the dashboard ownership, they should be able to add new reports and remove ones on there now, but they wont be able to edit the reports.

We've run into this situation when people leave the company. It really creates a mess with the dashboard/report management.

[Michael Lovell]

That's it!  I gave her the role of report_admin and now the pencil is present to edit the dashboard.  Thank you Tracy for all of your help.