We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

how to add report source to performance analytics dashboard?

shipra
Giga Contributor

how to add report souhow to add report source to performance analytics dashboardrce to performance analytics dashboard

6 REPLIES 6

I have the indicators marked as show real time score.


I'm then trying to create a formula indicator (to show open/close rate of incidents for the prior month) - but I still get nothing on the scorecard. I'm just trying to get a single score (percentage)


Dan Grady
ServiceNow Employee

I don't believe you'll be able to get a real time score as a percentage because it will require a formula.   Real time data