How to add variables to a data visualization?
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07-29-2025 08:08 AM
In core UI report, we can add variables like below.
However, in the new platform analytics data visualization, the behavior is quite weird. See below, the catalog item I'm looking for is not there and a lot of duplicates there.
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07-29-2025 08:25 AM
you should select the catalog item and then it should show variables under that catalog item.
it's supported
Service catalog variables in data visualizations
Adding Variables into List Reports on Platform Analytics Dashboards in ServiceNow - Wor...
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-29-2025 08:33 AM
Where to select the "catalog item"? Thanks.
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07-29-2025 09:24 AM
this link has workaround, did you check?
Adding Variables into List Reports on Platform Analytics Dashboards in ServiceNow - Wor...
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader