How to add variables to a data visualization?

Lisa71
Tera Contributor

In core UI report, we can add variables like below. 

Lisa71_0-1753801604381.png

 

However, in the new platform analytics data visualization, the behavior is quite weird. See below, the catalog item I'm looking for is not there and a lot of duplicates there. 

Lisa71_1-1753801663765.png

 

 

 

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Lisa71 

you should select the catalog item and then it should show variables under that catalog item.

it's supported

Service catalog variables in data visualizations 

Adding Variables into List Reports on Platform Analytics Dashboards in ServiceNow - Wor...

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Where to select the "catalog item"? Thanks.

@Lisa71 

this link has workaround, did you check?

Adding Variables into List Reports on Platform Analytics Dashboards in ServiceNow - Wor...

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader