- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2020 10:11 AM
Our management likes dashboards and the various reports that can be placed under various tabs.
The desire: to have "an overview tab for management" that would highlight things like:
- Overall Issues count (Scores)
- Overall Risks count (Scores)
- Possibly a timeline (custom roadmap of the projects being handled)
- QUESTION: Is there a way to "embed" a "CIO Roadmap" under a given tab on a dashboard?
- IF so, how to do so?
- Latest project status reports for the projects being handled by a given team
- Links to reports that are located under different tabs in the same dashboard
- A weekly Comment area to high-light key things management should be aware of (e.g. Content Blocks)
- . . .
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2020 11:30 AM
A couple of things:
Create your first tab and call it whatever you want it to be. Ex: Dashboard Contents
When you click on a tab in a dashboard, the URL changes, just grab the URL and use it on the first tab where you need it. You can you a Static Content Block and create a Table of Contents on the first tab and list out everything that you want. If you want some verbiage to go to s specific tab, go to that tab and copy the URL and then create a hyperlink in the Table of Contents in the Static Content Block.
I don't know that there is a way to go to s specific area on a tab of a report or widget. Meaning if you have to reports or widgets on a tab and it requires scrolling to get to one of them, I don't really know how you could make the URL scroll the tab to where that report or widget is. *If someone knows, they may comment on your question as well*.
You may also be able to use a Dynamic Content Block to do some of this as well.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2020 10:48 AM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2020 11:30 AM
A couple of things:
Create your first tab and call it whatever you want it to be. Ex: Dashboard Contents
When you click on a tab in a dashboard, the URL changes, just grab the URL and use it on the first tab where you need it. You can you a Static Content Block and create a Table of Contents on the first tab and list out everything that you want. If you want some verbiage to go to s specific tab, go to that tab and copy the URL and then create a hyperlink in the Table of Contents in the Static Content Block.
I don't know that there is a way to go to s specific area on a tab of a report or widget. Meaning if you have to reports or widgets on a tab and it requires scrolling to get to one of them, I don't really know how you could make the URL scroll the tab to where that report or widget is. *If someone knows, they may comment on your question as well*.
You may also be able to use a Dynamic Content Block to do some of this as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2020 02:57 PM
Thanks Thomas for your reply.
Many times our colleagues try to be helpful by referencing docs.servicenow.com . . . but in reality, most of us have already referenced the documentation. And now, we are at the next-level, as the documentation is very surface-level; and not always providing a "deeper-dive" into the docs.
And what is disappointing: ServiceNow folks could do a better job of demonstrating "real examples", not just a template / skeleton . . . of what the content would look like.
Your "static content block" will work for now.
iFrames do have their limitations . . . but hoping that SN's re-working of the UI will be friendlier for some of these tools to leverage . . . when they "standardized their apps" more.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-06-2020 07:14 AM
John W, I understand what you are saying. I would suggest you sign up for our Office Hours, where we share more in-depth scenarios and solutions. I will get what you are asking for on the list of Office Hours that we present in the future. Thank you for the feedback.