How to create a location map report of Catalog Tasks?

[Matthew Hoffma1]

I am supporting an organization with offices spread across the United States, and am trying to create a visualized map of all open and assigned SCTASK tickets, mapped according to the location of the assigned individual.

I've been successful with this for Incident tickets, but when I select the "Catalog Task [sc_task]" table as my data source for this report, and then "Map" as the report type, there are no options under the "Map this data" field for me to select.

I'm guessing that I either need to select a different data table, or perhaps even build this report in a completely different way, but I'm struggling to determine what is the appropriate fix.

Has anyone else attempted to create a visualized map report for SCTASK tickets?  If so, what am I overlooking?

[sachin_namjoshi · Accepted solution]

Have you configured map source for sc_task table?

Configure a map source like below and use this map source in your report

Regards,

Sachin

[Matthew Hoffma1]

Thank you, Sachin, that was the problem!  I really appreciate the help!