Need to map the Location interactive filter to all SLA and KPI widgets in the Platform Analytics
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4 hours ago
Hi Team,
I have a requirement to map an existing Location interactive filter to four SLA and KPI widgets in Platform Analytics. The expectation is that when a user selects or changes a location, all four widget reports should automatically refresh and display data relevant to the selected location.
Currently, in the PA report, I am able to add the custom Location field as a Breakdown, but I do not see an option to use the same field in the Indicator configuration (Numerator and Denominator). Because of this limitation, I am unable to map the interactive filter to the dashboard widgets.
Could anyone please advise on how to make the Location field available for the Numerator/Denominator indicators or suggest an alternative approach to map the interactive filter across all widget reports?
This is a high-priority requirement, and I would greatly appreciate any guidance or recommendations to help resolve it as soon as possible. Kindly find attached snips for refrence
Thanks in advance for your support.