How to create a new "scheduled export" in platform analytis?

Lisa71
Tera Contributor

‎04-05-2025 07:15 PM

I can't view "new" in "scheduled export" in platform analytis. What's the difference between the core ui analytics "scheduled report" and platform analytics "scheduled export"? Thanks. 

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jeffrubinoff
ServiceNow Employee
ServiceNow Employee
In response to KiranP_ESBA

a month ago

Are you on Yokohama?

KiranP_ESBA
Tera Contributor
In response to jeffrubinoff

a month ago

Thanks a lot. So that's the reason then. We are still on Xanadu. Will upgrade soon. thanks again @jeffrubinoff 

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swapnali ombale
Kilo Sage

‎04-06-2025 07:02 AM

Hi @Lisa71 

core UI analytics scheduled report" focuses on scheduling and sending reports (like PDFs, CSVs, or XLSX) directly to email addresses, while "platform analytics scheduled export" allows exporting data for custom dashboards or data integration, offering more flexibility in data handling and analysis. 
 
Here's a more detailed breakdown:
 
 
Core UI Analytics Scheduled Report: 
 
  • Purpose: To schedule reports to run at specific times and send them to email addresses.
  • Output: Reports in formats like PDF, CSV, or XLSX.
  • Focus: Primarily for generating and distributing standardized reports.
  • Example: You can schedule a weekly performance report to be emailed to a team on Monday mornings. 
     
 
Platform Analytics Scheduled Export: 
 
  • Purpose:
    To export data from the platform for use in custom dashboards, data integration, or other analytics purposes. 
     
  • Output:
    Data in a format suitable for external tools or platforms. 
     
  • Focus:
    Providing flexibility in data handling and analysis, allowing users to create their own reports and dashboards. 
     
  • Example:
    You can schedule an export of all incident data to a data warehouse for advanced analysis. 
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