How to create a report of Total Vs Last Month & Total Vs Last 2/3 Months increase in tickets

vishnumaaya
Tera Contributor

Hi,

 

How to create a report of tickets created , Total Vs Last Month & Total Vs Last 3 Months increase of tickets.

Not able to visualize the requirement. 

 

Thanks,

Vaishnavi

2 REPLIES 2

AndersBGS
Tera Patron

Hi @vishnumaaya ,

 

 this should be possible either with time series report or performance analytics (if available)

 

so how can this be done in time series?

If I am doing this using multiple data source, one line is showing total and the other line is showing for last 3 months.

but the values showing for total n last 3 months is same.

 

Am i giving the wrong filters?

any help is appreciated.

 

Thanks,

Vaishnavi