How to create a report showing assignment group was X and assignment group is now Y

Treva1
Kilo Contributor

How to create a report showing assignment group was X and assignment group is now Y

1 ACCEPTED SOLUTION

Saurav11
Kilo Patron
Kilo Patron

Hello,

Create a report on sys_audit table:-

Table name-> incident

Field name-> assignment group

Then you will be able to see the old value and new value for all the Incidents:-

Screenshot:-

find_real_file.png

Please mark answer correct/helpful based on Impact

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4 REPLIES 4

Saurav11
Kilo Patron
Kilo Patron

Hello,

Create a report on sys_audit table:-

Table name-> incident

Field name-> assignment group

Then you will be able to see the old value and new value for all the Incidents:-

Screenshot:-

find_real_file.png

Please mark answer correct/helpful based on Impact

Hello,

If my answer helped you please mark it as correct as well.

Thanks.

Treva1
Kilo Contributor

Hey Im hoping you can answer 1 other question i have. 

Yes