How to explore serviceNow Data with Power BI

leviyabl · ‎11-23-2017

hi

Could anyone explain how to explore serviceNow data with power bi ?

Thanks

Christian de Cl · ‎09-27-2019

Hi, I was wondering the same.

We have user requirements where it is necessary to share dashboards on incidents & requested items without granting them a costly fulfiller license.

Thanks

Community Alums · ‎01-15-2020

Hello,

I can't seem to find the content pack (template app) for this, can anyone point me in the right direction or is it a permission thing?

Brian97 · ‎02-03-2020

MS has discontinued content packs in favor of template apps starting in Sept 2019. If you had the content pack installed to your account prior you can continue to use it but no longer available to install.

I've been attempting to get the ODBC connector from SNOW working but encounter an error trying to retrieve the data schema. Got a ticket opened with them but have not heard anything over the past week on it.

Its been a trial and error thing as they lack an end-to-end instruction set about setting this up and configuring everything (e.g. the account you will use needs an odbc role, oh and after it still doesn't work you begin searching only to find out an ACL may be required for that account on the table you want to view)... maybe they hope we'll give up and buy PA? 🙂

Community Alums · ‎02-03-2020

Great to know. I am exploring third party integration now as a result. Thanks

Mark262 · ‎02-10-2020

Can someone help me with the connection? I have admin rights on the service now site and i am trying to connect using this url and it's not working. Is the url incorrect? Any suggestions would really help.

"We couldn't authenticate with the credentials provided. Please try again"

https://company.service-now.com/api/now/table