How to fix "Widget cancelled - maximum execution time exceeded" error on ServiceNow dashboard

[Jerry Ong]

I have recently added a report on an existing dashboard which I created but that report is showing the error above. How do I lengthen the time allowed for timeouts for this report? I can't seem to find any settings to fix the above issue.

[AndersBGS]

Hi @Jerry Ong ,

I would recommend you to look into the report instead of try to give the report more time to load. The reason for this is, that a report with long load time will give bad user experience. Try to optimize the report itself (the conditions, amount of data etc.) to improve the performance. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders