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08-05-2025 04:34 AM
Hi Team,
How to did template icon in HR workspace based on role. Like HR admin must only see it.
Solved! Go to Solution.
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08-05-2025 05:35 AM
Hi @preethigovi ,
To hide templates for all users
1. Navigate to sys_ux_page_property.LIST
2. Search "contextualSidebarVisibility"
3. Remove table name from templates array to update the value
To hide templates for specific users based on role you need to create page variant in UI builder
1. Open UI builder -> HR agent workspace
2. Duplicate Case SRP variant and update the variant order to 10
3. Open the variant in editor and go to Tab sidebar -> Tab Templates
4. Click on the settings and update the hide tab field
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08-05-2025 08:45 AM
can you share the detailed steps you followed so that it helps future members?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-05-2025 09:40 PM
Lowest order number variant shows up by default. If a user is eligible for more than one variant they will get the one with the lowest Order as per the documentation -https://www.servicenow.com/docs/bundle/yokohama-application-development/page/administer/ui-builder/t...