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5 hours ago
Hello, Can you direct me to a knowledge article on joining of two tables for reporting in HRSD.
[task_sla] [sn_hr_core_case]
Currently on Yokahama.
Thank you
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5 hours ago - last edited 4 hours ago
Create a Database View to join table [task_sla] [sn_hr_core_case] . then report from this .
- Navigate to System Definition > Database Views.
- Click New.
- Name: hr_case_task_sla //name it as you want
- Label: HR Case TASK SLA.
- Save the record.
- In the View Tables related list, click New.
Table Order Variable prefix Where Clause
task_sla 100 sla
sn_hr_core_case 200 hrcase sla_task = hrcase_sys_id
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4 hours ago
out of the box there is a database view joining task_sla and incident
Similarly do for sn_hr_core_case and task_sla
both sn_hr_core_case and incident extend task table
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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5 hours ago - last edited 4 hours ago
Create a Database View to join table [task_sla] [sn_hr_core_case] . then report from this .
- Navigate to System Definition > Database Views.
- Click New.
- Name: hr_case_task_sla //name it as you want
- Label: HR Case TASK SLA.
- Save the record.
- In the View Tables related list, click New.
Table Order Variable prefix Where Clause
task_sla 100 sla
sn_hr_core_case 200 hrcase sla_task = hrcase_sys_id
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4 hours ago
out of the box there is a database view joining task_sla and incident
Similarly do for sn_hr_core_case and task_sla
both sn_hr_core_case and incident extend task table
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
